Local and remote
- SysGroup HQ: ul. Gdańska 119, Bydgoszcz
- remote helpdesk for everyday tickets
- on-site support possible after agreeing the scope
- service for companies in Bydgoszcz, Toruń and the region
Local IT support for companies in Bydgoszcz and the region, with on-site help available and full remote support for everyday tickets.
First we establish the current state and the required diagnostic scope. We then agree responsibility, SLA, ticket flow and a plan for taking over access, documentation and monitoring.