Monitored areas
- service and website availability
- CPU, RAM, disks, logs and errors
- SSL certificates and domains
- backup and critical processes
SysGroup / IT infrastructure monitoring
24/7 monitoring, server monitoring
IT infrastructure monitoring
24/7 IT infrastructure monitoring: servers, services, sites, apps, SSL certificates, backup and key environment metrics.
Monitoring of agreed systemsPolish teamContract & clear SLADiagnosis and action plan
Response
- technical alerts
- incident priorities
- escalation within the SLA
- root-cause analysis after an outage
Who it's for
- companies with their own servers
- e-commerce and online apps
- organisations that need predictable availability
How we start
First we establish the current state and the required diagnostic scope. We then agree responsibility, SLA, ticket flow and a plan for taking over access, documentation and monitoring.